📦 Return Policy – Ed&Ta
📦 Return Policy – Ed&Ta
At Ed&Ta, we want your shopping experience to be exceptional. If you need to return a piece of jewelry, please review the following conditions:
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Return Period
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We only accept returns within 15 days from the date your order was delivered.
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Returns requested after this period will not be processed.
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Return Shipping Cost
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The return shipping cost is the customer’s responsibility.
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How to Return an Item
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Before shipping your return, you must send us via email or message:
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A clear photo of the shipping label.
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The tracking number for the package.
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Once we receive the jewelry and verify its condition, a full refund will be issued to your original payment method.
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Return Shipping Address
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Condition of Returned Jewelry
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Items must be new, unused, free of scratches or damage, and returned with all original tags, packaging, and protective materials intact.
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Returns will not be accepted for pieces showing signs of wear, damage, or alterations.
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Exclusions
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We do not accept returns or issue refunds for Final Sale items.
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Gift cards are non-returnable and non-refundable.
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Return Abuse Prevention
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Ed&Ta reserves the right to refuse returns from customers with excessive or unusual return activity.
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Customer Support
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For more information or assistance with the return process, you can contact us through the store chat or email us at: infostoreedyta@gmail.com
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